Ramadia Ran Mal Holiday Resort Moratuwa, Moratuwa

I had a really frustrating experience with the service here. I made a reservation in advance, but once I arrived, it felt like we were invisible to the staff. We waited a long time without any attention, which totally ruined our experience. On the upside, the restaurant's ambiance was nice, but I can't recommend it if you're looking for prompt service.

I had a pretty disappointing time at this hotel. The waitstaff was rude and unhelpful, and it really impacted my overall experience. Although the location seemed decent, the poor service made it hard to enjoy any part of my stay. I wouldn’t recommend this place due to its dismissive staff and frustrating service issues.

My experience at the hotel was quite unfortunate due to the staff's rudeness and poor service. While I can't comment on the rooms, the service was not what I expected, and it really affected the overall experience. I wouldn’t recommend it for anyone looking for a pleasant dining or party experience due to the inconsistency and lack of professionalism from the staff.

Overall, my experience was quite disappointing due to the poor service and lack of attention from the staff. While the atmosphere could have been enjoyable, the rude waiters and the lengthy wait times significantly marred my visit. The food quality might seem appealing, but it's hard to appreciate when you're left waiting. I definitely won't be returning to this hotel.

I had a frustrating experience at this hotel primarily due to the poor service. While the atmosphere might be decent during regular days, visiting during busy times like holidays is not recommended. The staff's responsiveness was incredibly disappointing, and their treatment of customers was quite rude. It seems they're overwhelmed and don’t prioritize guests appropriately, which really tarnished what should have been a nice outing.